Lab Cast: Remote Research
As lockdown continues remote research as a tool is more important that ever in order to stay connected to users, and to ensure that research programmes are kept on track. In this Lab Cast Simon Herd, Director of Design Research, explains how we plan, set up and run remote research. Plus he shares some tips on how to keep observers engaged and foster remote collaboration.
If you are planning upcoming research or need any further information about what was discussed in the video please get in touch with Simon Herd, or take a look at our latest series of blog posts for more advice on planning and running remote research.
Simon Herd
Director of Design Research
Sutherland Labs
Simon Herd
Director of Design Research
Simon is a worldwide expert when it comes to customer experience. He is a co-founder of the UXalliance and leads engagements across the media, finance, government and telecoms sectors. His two decades of experience have seen him create and refine a range of digital services, map countless customer journeys for existing services and deepen understanding of user needs for revolutionary new ones. He’s also a keen cyclist, fearlessly battling London traffic to and from work.